How our Companionship Service works

You can choose regular one‑to‑one Companion Calls with a trained volunteer, with the option to also take part in facilitated online group conversations if that feels right for you. Calls remain at the heart of the Companionship service, offering reliable, friendly contact and emotional support.

Companionship is designed to help reduce loneliness and provide reassurance through meaningful social connection. You don’t have to use every option - we’ll help you choose what works best for you.

Ways to connect through Companionship

  • One‑to‑one Companion Calls: Regular, often weekly, friendly conversations with the same trained volunteer, offering a consistent connection and someone who gets to know you.
  • Weekly online groups: One‑hour groups each week. Join when you’d like - you can dip in and out depending on how you’re feeling.
  • Online forum: The Dementia Support Forum is a separate online community, available anytime, where anyone affected by dementia can connect with others. You'll need to register to become a member.

You don’t have to commit to all three options. Let us know what interests you and we’ll guide you through the next steps. 

What to expect from our Companionship Services

  • Warm, volunteer-led companionship
  • Flexible access depending on your needs
  • Regular Companion Calls, with optional online group conversations 
  • Availability across England, Wales and Northern Ireland

Our Companionship Services aren’t clinical or crisis care. Online elements require internet access.

Sign up for Companionship

If you're unsure which option suits you best, fill out the form and we’ll assist you in making a choice.

Fill out the Companionship form

Companionship provides warmth and connection through friendly, volunteer‑led conversations. 

For expert advice, information and support about dementia, you can contact Alzheimer’s Society’s Dementia Support Line on 0333 150 3456, where trained Dementia Advisers are available to listen and help. 

Interested in becoming a Companion Call Volunteer?

If you, or anyone you know, is interested in making a positive impact by spending an hour or two each week providing support through friendly calls, we would love to have you on board. 

Sign up to be a Companion Call Volunteer.

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Use our dementia directory to find local support services for people with dementia and their carers in England, Wales and Northern Ireland.

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